Please carefully consider the following aspects that should be taken into account when choosing a reputable, reliable and professional caring service.
After all, this company and their carers will take care of your much-loved family member and we expect that you want the very best care that you can afford.
Think about the following carefully before making a decision regarding care for your family member.
If you hire a carer privately….
WHO are they?
What is their training and knowledge?
Are they qualified as carers?
Domestic workers are NOT carers!
Do they come with references?
How skilled are they?
What is their background?
Have they been fingerprint or Police checked?
Who will manage them daily and provide advice and over-sight?
Who will check on them and the client?
What will happen if they are sick?
What will happen if they don’t arrive for work, or let you down?
Are they kind and reliable
Are they trustworthy?
Are they COVID vaccinated?
Even if you use an “agency”, check the following:
Is the owner/or management medically trained?
Do they have a practise number?
Are they a registered business?
Are there registered, professional nurses available?
Are their carers reasonably remunerated?
Do they have a website and references?
Do they visit the client?
Is there a contract and accountability?
Do carers provide reports to the agency?
Is there supervision of carers?
Are carers qualified? Police checked? COVID vaccinated?
Are carers just dropped off and you only hear from the agency when you receive your next bill?
So then, let me now explain, why you should chose Caring With Heart (Pty) Ltd to provide a caring service to your loved ones.
We are a registered business
We have a practise number
We have a website
We are a professional, caring business with sound business practises.
The owner is a registered professional nurse
She is available 7 days per week from 07h00 to 19h00 daily
The registered nurse checks up on both carers and clients
The registered nurse does home-visits and provides oversight, advice and guidance
Clients sign a simple, clear contract with Caring with Heart- so that everyone understands their roles and responsibilities
Carers are managed by a dedicated manager
Carers are kind, respectful and reliable
Carers are helpful and willing to provide additional services if requested by the client; and approved by management
Carers are fingerprint checked
Carers are all qualified/with a minimum of one years’ experience as a carer
Carers are COVID vaccinated
Carers provide reports twice daily to the registered nurse
Carers provide accountability for working hours and duty times
Carers are ranked by experience and qualifications according to client needs
Carers are paid weekly
If a carer is unable to get to work, Caring With Heart will replace her/him at no extra cost and no inconvenience to the client.
Some carers have a driver's license
We have carers of all genders, races and languages.
We adapt to the needs of the client and are flexible and accommodating.
Why don't you try us, and see whether we live-up to expectations?
We look forward to hearing from you.
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